Contact Us

We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.


  • Live Chat:
  • Monday to Thursday: 9am - 7pm EST
  • Friday: 9am - 5pm EST
  • Saturday/Sunday: Closed
  • Email Address:
  • customerservice@rubyrd.com
  • *Please allow up to 24 business hours to receive a response to your email.
  • Monday to Thursday: 9am - 7pm EST
  • Friday: 9am - 5pm EST
  • Saturday/Sunday: Closed
  • Toll-Free Phone Number:
  • 1-888-246-0250
  • Monday to Thursday: 9am - 7pm EST
  • Friday: 9am - 5pm EST
  • Saturday/Sunday: Closed
  • *Returns should be sent to the following address:
  • Attn: Ruby Rd. Web Returns
  • 200 Walsh Drive
  • Parsippany, NJ 07054